District staff was recently informed about a resident concern of high irrigation water billings over the last few months in a particular area in The Villages. District staff identified the properties and performed a thorough review, according to information from the District’s Welcome Wednesday report.
A number of the properties had specific concerns regarding the irrigation controller. Training was conducted with the residents by the District’s contractor, OMI, to show how to properly set and operate the irrigation controller.
“None of the properties were billed more than their actual usage, and none were found to have meter problems or meter reading errors. We encourage residents to contact the District if they feel there is a billing error, and to understand water conservation tips to help reduce their use, and in turn save on their monthly bill,” the District said in its Welcome Wednesday report.
