Publix is supporting equal access and improved communication for the hearing loss community here in The Villages. Shopping this week at the Publix Supermarket in Colony Plaza, I tried the newly installed hearing loop at the pharmacy windows and at the customer service counter. As a hearing impaired Villager and cochlear implant recipient it is often difficult for me to hear in many retail locations. I found that the counter loop systems at Publix will make it much easier for me and others with hearing loss to communicate with store associates.
The three movie houses in The Villages recently installed similar systems at the ticket windows as well as closed captioning and assistive listening systems in each auditorium making the movies accessible to many hearing impaired who had given up going to the movies.
Andrew Finlayson is a resident of The Villages.