Sumter County paratransit riders are invited to share feedback in an annual survey that helps improve local transportation services.
The Lake-Sumter Metropolitan Planning Organization is inviting residents who use or support users of Sumter County’s paratransit services to participate in the 2025 Transportation Disadvantaged Rider Survey. This important survey gathers valuable input from riders to help evaluate and improve local transportation services for those who rely on them.
Survey Link: https://www.surveymonkey.com/r/SumterCountyTDSurvey2025
A QR code is also available for easy access to the survey. The survey is short, user friendly and can be completed on any device with internet access. Sumter County Transit provides professional, safe and cost-effective transportation for residents who lack access to other means of travel.
Serving more than 150 scheduled trips per day, the service operates under several state and local funding programs and offers door-to-door and route deviation options for eligible individuals, including those with disabilities. Learn more about this program by visiting www.sumtercountyfl.gov/transit.
In addition to the survey, all community members, especially transit riders, are encouraged to attend the Annual Public Hearing to share feedback and ask questions directly. The meeting will be held on June 2 at 2 p.m., located at the Lake- Sumter MPO Office, 1300 Citizens Blvd., Leesburg FL 34748. Virtual access to this meeting will be available and additional details will be posted one week prior to the meeting at www.LakeSumterMPO.com.
The Public Hearing will be held just before the regular Transportation Disadvantaged Coordinating Board meeting, where the final draft of the Transportation Disadvantaged Service Plan Annual Update and the results of the CTC Evaluation will be reviewed.