Comcast makes changes to mail servers, creates email distribution problems

Comcast Communications, the second-largest broadcasting and cable television company in the world, has made changes to its mail servers that have taken a toll on thousands of users across the nation.

After receiving dozens of complaints from subscribers with Comcast email addresses, Villages-News.com staff investigated the issue and discovered that during a recent update to their mail servers, hundreds of thousands of Comcast email subscribers were presented with issues ranging from not receiving emails to not being able to send emails.

According to a post on the company’s support forum, the issue is being caused by a “newer system [on the] platform.” The issue has prevented many Villages-News.com subscribers from receiving the daily email newsletter that has become the most well-read email in The Villages.

“We have been working hard to diagnose the issue and address all of our affected users, but it’s been an uphill battle,” says Villages-News.com co-owner Jeremiah Delgado.

“In the six years since our inception, we have always seemed to experience issues with Comcast email addresses and we know the problem is rarely if ever on our end,” added Delgado.

According to Comcast, the company has “altered some tuning variables” as of Monday and is hopeful that the adjustments will have a positive impact going forward.

In an email to Villages-News.com, Comcast said it is “not really trying to hide anything” and that “most senders have said things are looking better as of this morning.”

“We made a number of changes last night based on feedback from senders. Some of this relates to what they view as harsh limits, or their inability to configure their systems to gain their full volume,” said a Comcast representative.

For Villages-News.com subscribers that are affected, the company recommends using an alternative email address to receive email correspondence. Although it may be a minor inconvenience, this is not the first time Comcast users have experienced issues, and Villages-News.com suspects it will not be the last.

If you need to change your email address with Villages-News.com, please send an email to support@villages-news.com, or visit www.villages-news.com/contact-us and include the words “email change” in your correspondence.

For any Comcast users who do not have alternative email addresses, Villages-News.com recommends switching to an email provider like Gmail. In the six years that Villages-News.com has operated in The Villages, it has never once experienced issues with Gmail accounts, which are free and are the most secure form of email on the internet. Sign up for a Gmail account here.

More Headlines

Villages Health’s chief medical officer says 15 COVID-19 patients at local hospital

The chief medical officer of The Villages Health reported Tuesday that 15 COVID-19 patients are being treated at UF Health The Villages Hospital – and he also issued a warning to his healthcare organization’s patients.

Five times more COVID-19 cases in Florida since DeSantis reopened state

Florida is reporting close to five times the number of COVID-19 cases that it had a little more than a month ago when Gov. Ron DeSantis greenlighted Phase Two of his plan to reopen the Sunshine State.

Photos

Colorful Sky At El Santiago Executive Golf Course

Check out this colorful sky captured at El Santiago Executive Golf Course. Thanks to Rob Husson for sharing! Share your local photos with us at https://villages-news.com/contact-us!

Hawk In Flight Around Village Of Collier

Check out this hawk that was spotted flying above the Village of Collier. Thanks to Cindy Farkus for sharing! Share your local photos with us...

Old Truck At Brownwood Paddock Square In Black And White

Check out this awesome black and white shot of the old truck at Brownwood Paddock Square. Thanks to Ron Clark for sharing! Share your local...

Letters to the Editor

Where is Gov. DeSantis?

A Village of Belvedere resident, in a Letter to the Editor, wonders where Gov. Ron DeSantis is now that we are in the middle of a pandemic.

Business

Florida home insurance premiums second highest in United States

Florida’s home insurance premiums are the highest in the U.S. after Louisiana, according to data from the Insurance Information Institute and National Association of Insurance Commissioners (NAIC).

Crime

Improper right turn near Brownwood lands lady driver behind bars

An improper right turn near Brownwood landed a lady driver behind bars.

Opinions

Deadline approaching for participation in Sumter Commission election

Villager John Kastura, writing in an Opinion piece, reminds fellow Sumter County residents that the deadline is approaching for participation in the Sumter Commission race.

Top Stories

More than 1,100 cases of COVID-19 reported in and around The Villages

The deadly COVID-19 virus is continuing to wreak havoc on the tri-county area and Florida, where more than 291,000 cases have now been reported.

Villages Health’s chief medical officer says 15 COVID-19 patients at local hospital

The chief medical officer of The Villages Health reported Tuesday that 15 COVID-19 patients are being treated at UF Health The Villages Hospital – and he also issued a warning to his healthcare organization’s patients.

Five times more COVID-19 cases in Florida since DeSantis reopened state

Florida is reporting close to five times the number of COVID-19 cases that it had a little more than a month ago when Gov. Ron DeSantis greenlighted Phase Two of his plan to reopen the Sunshine State.

Letters to the Editor

Where is Gov. DeSantis?

A Village of Belvedere resident, in a Letter to the Editor, wonders where Gov. Ron DeSantis is now that we are in the middle of a pandemic.

Villager troubled by lack of masks in Villages restaurant

A Villager who dined recently in a restaurant in Florida’s Friendliest Hometown is troubled by the lack of masks in the eatery. Read his Letter to the Editor.

Developer trying to manipulate election to keep his bootlickers in office

In a Letter to the Editor, a Village of Winifred resident contends the Developer is trying to manipulate the upcoming election to keep his bootlickers in office.

Crime

Improper right turn near Brownwood lands lady driver behind bars

An improper right turn near Brownwood landed a lady driver behind bars.

Woman jailed after second traffic stop for same offense within two hours

A woman was jailed after a second traffic stop for the same offense within a two-hour period.

‘Apologetic’ suspect arrested in theft of merchandise at Wal-Mart

An “apologetic” suspect was arrested in the theft of merchandise at Wal-Mart at Buffalo Ridge Plaza in The Villages.