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The Villages
Wednesday, November 29, 2023

Central Florida tollways will stop collecting cash

The Central Florida Expressway Authority is temporarily suspending cash collection for tolls, and shifting to license plate tolling, known as Pay by Plate.

Cash paying drivers, who normally pay at the toll booth, will continue to pay the cash rate and will receive a Pay by Plate billing statement in the mail for tolls incurred. 

E-PASS customers will see no impact to their day-to-day travel. Tolls will post electronically to their accounts, per usual operations.

For drivers who typically pay cash in the lanes:

  • Keep moving and do not stop at toll booths
  • Drivers will be charged the same cash-rate 
  • Expect a Pay by Plate billing statement to be mailed to the vehicles’ registered owner for tolls, with no additional fees or administrative charges.
  • Option to pay the Pay by Plate bill online using a credit card

The E-PASS Customer Service Walk-In Center located on South Goldenrod is temporarily closed until further notice. CFX encourages customers to use their online E-PASS account, download the E-PASS mobile app or contact the Customer Call Center for any customer service needs.

The E-PASS Customer Call Center will be adjusting its hours of operation and implementing staggered shifts to reduce the likelihood of transmission following CDC recommendations. As of Thursday, March 19, the E-PASS Customer Call Center has extended its hours of operation from 8:00 a.m. to 12:30 a.m., Monday through Friday. Outside of the call center’s business hours, an automated phone service provides self-help features 24/7.  

CFX will evaluate the above preventive measures and make the necessary adjustments as more information becomes available from local, state and federal agencies. To learn more about CFX and its response to the coronavirus, visit cfxway.com.

Should motor-driven bicycles be allowed on golf cart paths?

A Villager wonders if motor-driven bicycles should be allowed on the multi-modal paths in The Villages. Read his Letter to the Editor.

A golf cart cut me off and I went over the handlebars

A Village of Fenney resident, in a Letter to the Editor, describes being cut off by a golf cart while riding his bicycle on the multi-modal path.

The multi-modal paths are open to everybody

A Village of Gilchrist woman, in a Letter to the Editor, says the multi-modal paths are to be shared by everyone and are not exclusively for golf carts.

I enjoy riding my bicycle on multi-modal paths in The Villages

A Village of Dunedin resident, who frequently rides a bicycle on the multi-modal paths in The Villages, responds to a Letter to the Editor from a resident of the Village of DeSoto.

Pedestrians are not always treated with respect on multi-modal paths

In a Letter to the Editor, a Village of Osceola Hills at Soaring Eagle resident says that pedestrians are not always treated with respect on the multi-modal paths.