To the Editor:
Comcast has historic outages with the internet, but a recent event was a trifecta affecting phone, TV, and internet. We have to question customer service for not responding to customers. What was the problem with the recent outage? Did Comcast consider sending a blanket e-mail to all affected customers? Does Comcast know who all the affected customers are? The outage at my home started at about 3 p.m. on June 1 and service was back the following morning at about 4 a.m. Is Comcast going to consider financial compensation? The amount for each customer would be small but would make a point. Finally, any consideration to injecting some competition?
Steve Richards
Village of Largo