Terrible experience at The Villages Regional Hospital

To the Editor:

On March 1 I was directed by my primary care doctor to go to the emergency room at The Villages Regional Hospital due to very low sodium levels. After eight and half hours, I was put on an IV and admitted for observation. It took the fourth floor nurses two hours to reconnect my IV, five hours to get a glass of water and my night medication was never given to me.
The nurses overall had a snotty attitude. At 9:30 a.m. the next morning, I had to ask if I was going to get breakfast. It wasn’t until 29 hours later that I saw a doctor for the first time – just before I was released. My first experience at The Villages Regional Hospital was not good.
Everything else in The Villages is top notch and to have a below-par hospital is unacceptable. The Villages Regional Hospital is advertised as “patient-centered care experience like no other.” That it was, but not in a good way. We seniors deserve better.

Jim Kehr
Village of Orange Blossom Gardens