An elected official has added her voice to those complaining about the ramp at the temporary postal facility set up at Hacienda Hills.
Community Development District 1 Supervisor Kathy Porter said the ramp at the trailer is difficult to navigate for residents with mobility issues.
“That ramp cannot possibly be ADA compliant,” Porter said.
The former Hacienda Hills postal station was demolished this week and will be rebuilt. For now, residents are picking up their mail at a nearby temporary trailer facility.
Residents spoke out earlier this week before the Amenity Authority Committee with regard to their frustration with the temporary facility which has limited hours and is being staffed by Community Watch. The resident labeled it a “debacle.”
Deputy District Manager Carrie Duckett said the ramp meets standards set by the Americans with Disabilities Act.
“But if residents are struggling with it, we want to help them out,” she added.
The temporarily facility has been set up as a cooperative effort involving The Villages government, the U.S. Postal Service and the Developer, who is building villas at the former site of the Hacienda Hills Country Club, which was torn down in 2020.
If the trailer was not in place, residents would be forced to travel to the Lady Lake Post Office to pick up their mail.
The trailer which is acting as the temporary postal station has been rented, therefore adjustments to the ramp would have to be made by the company that owns it.
Officials have indicated the temporary trailer will likely be in use for a year.